Move-Out Storage FAQ
Move-Out Storage Frequently Asked Questions
MOVING OUT
-
What is your move-out policy?
It’s important to take the right steps to move out and avoid any future payments or cleaning fees.
If you don’t require all the extra room in your storage unit, but still have a need for storage, reach out to your facility manager to consider transferring to a smaller storage unit. This can save you money in the long run, while making sure you don’t have to start the entire process over.
If this is your first time moving out of a storage unit, you may have some questions like “how much notice does my facility need?” or “am I responsible for cleaning my storage unit?” To answer those questions and more, here are some helpful tips and things you need to know.
When you are ready to move-out, ensure that your room is clean and all belongings have been cleared out to avoid any cleaning fees. You must remove the lock from your unit as well. Please notify staff that you are moving out in order to avoid getting billed.
Most storage facilities, including 316 Self Storage, do not require advanced notice. If your situation changes unexpectedly and you need to move out right away, you can. Just keep in mind that rent is not prorated. If you plan to move out only a few days after your last payment, you will not receive a refund.
-
Storage Move-out tips:
- Clean your storage unit before you leave: Leave your storage space clean and damage free. Clean up any spills that took place, sweep up excess dirt, dust and be sure to remove all trash so you avoid cleaning fees.
- Bring the right equipment for your belongings: If you’re unsure what size truck or van you need to move out, our self-storage unit size guide can recommend the best vehicle based on the size of your storage unit. We do offer Uhaul truck rentals. Give us a call if you need a Uhaul truck.
- Take your lock with you: Your lock belongs to you. Remember to remove it from the unit and take it with you so you can use it again at a future storage location or with any other items you want to keep secure. Your location cannot close your storage account if your lock is still on the door.