Move-In Storage FAQ
Move-In Storage Frequently Asked Questions
MOVING IN
-
Can I reserve a storage unit?
Yes, you can reserve a storage unit or parking spot online. There will be a $20.00 reservation fee that will be credited to your first month’s rental. Parking spots do require additional approval, so you will need to contact the office for further requirements.
-
Can I cancel a reservation?
Yes, if you need to cancel your reservation or make a change to your reservation, please call the office for assistance on these changes.
-
Can I rent a storage unit online?
Yes you can. Our online storage rental makes it easy to rent a storage unit at your convenience and Move-In! Contactless storage rentals provide a safe rental experience for you and our staff. To rent a unit from our website, click on ? Move-In Rent Now/Reservation ? button and you will be directed to our Uhaul affiliate software program. From there you can select your size, put in your move in date, add to your cart, then go to your cart to complete your purchase. You will be contacted with your unit# and an access code. We can answer your questions or guide you through the online process, just give us a call at 770-446-1368.
-
Do I need to lock my storage unit?
Customers need to secure their rooms with a lock. For your convenience, you can purchase locks from us in the office. The locks add an additional layer of security and prevent break-ins from occurring. You are not required to purchase locks from us.
-
Do you pro-rate rent?
We do not pro-rate rent for a storage unit. When your payment is received, your monthly payment carries you until your next monthly due date.
-
Do you have kiosks?
We do not have Kiosks at our location, management is on property at our facility. You can use your mobile phone and do Online Move-In just as fast and convenient by going to our website and clicking on our Move-In/Rent Now button.
-
How do I add or designate who can access my storage room?
When you move-in, let us know who is able to enter your storage room. We will add them to your contract.
-
How can I pay for my storage unit?
Customers have several options to pay for their storage space. Pay online, in person or over the phone. All major credit cards are accepted (VISA, Mastercard, Discover, AMEX) along with cash, check or set up ACH in store. You can also setup auto pay at your storage facility.